Q1: How is your QC method?
A: 100% complete concealed cistern is tested. That is every single piece of complete cistern is tested.
Q2: What is the cooperation method.
A: we welcome ODM/OEM cooperate
Q3: What is your lead time?
A: Our regular product order is 7days for QTY less than 200pcs
For OEM container qty at initial order is 40-45days.
For ODM is around 70days after design confirmation (50days for moulding, 20days for producing).
Q4: What is your guarantee
A: It is 200,000times life time. 5years guarantee for public use, 10years for home use.
Q5: High rates of spare parts:
A: Moraq after-sales accessories are generally 2% max. The accessories generally include water inlet and outlet valves and ejector
rod connecting rods, which were usually 2% of these before (water inlet and outlet valves are 2%, and ejector rod connecting rods
can be increased to 7%). We need to increase the quotation by 1% if the customer wants more parts. We provide the customer less
than 7% of the parts.