Q1: How is your QC method?
A: 100% complete concealed cistern is tested. That is every single piece of complete cistern is tested.
Q2: What is the cooperation method.
A: we welcome ODM/OEM cooperate
Q3: What is your lead time?
A: Our regular product order is 7days for QTY less than 200pcs
For OEM container qty at initial order is 40-45days.
For ODM is around 70days after design confirmation (50days for moulding, 20days for producing).
Q4: What is your guarantee
A: It is 200,000times life time. 5years guarantee for public use, 10years for home use.
Q5:How to ensure the service of end customers?
We can offer free after-sales parts, is not because our product quality not good. But, when the customer asks for it, customer can
purchase it, or we can applies for increasing parts as his stock preparation.
Business distributor customer has service ability.
Moraq is only responsible for the installation guidance in batches. As a distributor, the customer needs an after-sales service
specialist.